I’m unsure about the size of an item, what should I do?
We have implemented a size guide on all items in the store. If you are still hesitant after consulting it, contact our customer service directly, our team will be happy to help you quickly.

How to place an order at old money style?
Basket: Check the contents of your order and modify the quantities if necessary.
Customer information: Enter your personal information for delivery.
Delivery: Take advantage of our free delivery.
Payment: Choose from our different payment solutions.
Order confirmation: Receive a confirmation by email or SMS with your order reference.
What are the order processing times?
On average, it takes 2-5 business days to process an order. Orders are prepared Monday to Friday.

What are the delivery times and costs?
France and Europe: Secure home delivery in 5 to 7 working days.

Worldwide: Free delivery in 7 to 20 working days depending on your country.

How to track my order ?
Automatically receive your order number by or e-mail.

I have received part of my order, what should I do?
No worries ! Some orders are shipped in multiple packages due to our multiple warehouses.

What should I do if I have not received my order?
First check the tracking of your package. Then contact our customer service at old-money-style@outlook.fr

What payment methods do you accept?
We accept Visa/Mastercard, Apple Pay, American Express and Paypal. All payments are secure.

Is my payment information secure?
Your safety is paramount. We use SSL/TLS to protect your data.

When is my card charged?
Your card is charged within 24 hours of your order.

How to make a return?
Return your item in new condition within 14 days of receipt. Contact old-money-style@outlook.fr for details.

What are the after-sales service hours?
We are available Monday to Saturday, with a response time of 24 to 48 hours (excluding weekends and public holidays).

Your question is not answered here?
Contact our customer service at old-money-style@outlook.fr for any questions not covered in our FAQ. Your satisfaction is our priority !